paizy

Last updated: 26 July 2026

Terms of Service

These terms govern your use of paizy.in, the Paizy mobile app, and related services (together, “Paizy”). By joining the waitlist or using Paizy, you agree to them.

What Paizy is

Paizy is a technology platform. Credit offered through Paizy is provided by our RBI-regulated lending partner, which is the lender of record. Your loan agreement, the Key Fact Statement, interest rate, and fees are set out in the credit documentation you accept before a credit line is activated — those documents prevail over this page for anything credit-specific.

Eligibility

  • You must be at least 18 years old and a resident of India.
  • You must complete identity verification (KYC) as required by law before a credit line can be activated.
  • You must provide accurate information and keep it up to date.

The waitlist

Joining the waitlist reserves your interest — it is not an offer of credit, and it does not guarantee approval. We will contact you at the details you provide when access opens.

Your account

  • Keep your device and login credentials secure; you are responsible for activity on your account until you notify us of unauthorised use.
  • Use Paizy only for lawful, personal purposes. Fraud, money laundering, or use that violates law or these terms may result in suspension and reporting as required.
  • Repay what you borrow per your credit agreement. Late or missed repayments may attract charges disclosed in the Key Fact Statement and may be reported to credit bureaus by the lender.

Fees and interest

All charges are disclosed transparently before you confirm any credit transaction. Paizy does not charge hidden fees; anything payable is stated in the credit documentation and in the app before you commit.

Service availability

We work to keep Paizy available and secure, but the service is provided “as is” — we cannot promise uninterrupted availability, and features may change as the product evolves. Where we retire a feature you rely on, we will give reasonable notice.

Liability

To the extent permitted by law, Paizy’s liability for claims arising out of the platform is limited to the fees you paid Paizy (not the lender) in the twelve months before the claim. Nothing here limits liability that cannot be limited under Indian law, or your statutory rights as a borrower against the lender.

Privacy

How we handle your data is described in our Privacy Policy, which forms part of these terms.

Grievances

Questions or complaints: email hello@paizy.in. We acknowledge within 48 hours and aim to resolve within 30 days. Credit-specific grievances are additionally covered by the lender’s grievance redressal mechanism and the RBI Integrated Ombudsman Scheme.

Governing law

These terms are governed by the laws of India; courts in Mumbai, Maharashtra have exclusive jurisdiction.

Changes

We may update these terms as the product and regulation evolve. Material changes will be notified in the app or by email, and the date above always reflects the current version.